Sound off: the call plays on as text.
James: Thanks for calling Acme Plumbing. This is James, Acme's AI assistant, and this call may be recorded. How can I help?
Caller: Hi. My water heater is leaking. There's water all over the garage floor.
James: I'm sorry, let's get that handled. If you can, turn the cold water valve on top of the heater to off. That stops more water going in. Is it leaking from the tank, or from a pipe?
Caller: Looks like the bottom of the tank.
James: Got it. A plumber can be there tomorrow between 8 and 10 in the morning, or between 1 and 3. Which works better?
Caller: 8 to 10, please.
James: Done. What's your name and the address?
Caller: Maria Lopez. 412 Cedar Lane.
James: Thanks, Maria. You're booked tomorrow from 8 to 10 at 412 Cedar Lane, for a leaking water heater. I'll text you the details now. Anything else?
Caller: No, that's it. Thank you!