E-commerce
Review manager
Makes sure every buyer gets your review request, with no discount for it, and answers new reviews.
Rare
For e-commerce brands
Chargeback responder
Builds the evidence for each Shopify chargeback from the order, tracking and messages, for your OK.
- Shopify
- ShipStation
- Gorgias
A replay with a made-up business and made-up data, so you can see each step.
How he does it
7 steps, the same way every time, and one place where he asks you first.
- StartsWhen a chargeback comes in
- 1Read the chargeback, its reason and the orderShopify
- 2Get tracking and delivery proof from ShipStationShipStation
- 3Gather the customer's messages from GorgiasGorgias
- 4Draft the response that fits the bank's reason
- 5Ask you first before submitting the responseHe asks you first
- 6Submit it in Shopify before the due dateShopify
- 7Text you when the bank decides
- What you getEvery chargeback answered with the order, tracking and messages, sent before its due date once you say yes.
This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.
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