Tech startups
Failed payment chaser
Follows up on failed Stripe payments and plans set to cancel with a short note in your voice.
Rare
For tech startups and software companies
Bug report triager
Turns bug reports in Zendesk into Linear issues with steps to reproduce, and tells the customer it is logged.
- Zendesk
- Linear
- Slack
A replay with a made-up business and made-up data, so you can see each step.
How he does it
7 steps, the same way every time, and one place where he asks you first.
- StartsEvery hour on weekdays
- 1Read new Zendesk tickets that report a bugZendesk
- 2Write steps to reproduce, with browser and account
- 3Check Linear for an issue that already covers itLinear
- 4File new issues and link repeats to the open oneLinear
- 5Ask you first before telling customers it is loggedHe asks you first
- 6Reply on each ticket and set it to on-holdZendesk
- 7Post the day's top bugs in Slack and text youSlack
- What you getEvery bug report filed in Linear with steps to reproduce, repeats grouped, and each customer told it is logged.
This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.
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Weekly metrics reporter
Builds your Monday numbers from Stripe and HubSpot, writes them up in Notion and posts them in Slack.
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Release notes writer
Writes release notes from last week's merged pull requests and drafts the LinkedIn and X posts.
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Demo scheduler
Preps every booked demo with a brief for you, checks who showed up, and sends no-shows a way to rebook.