Common
Customer support rep
- Answers customers in minutes, in your tone
- Fixes what he can on his own
- Brings you refunds and big accounts first
from $500/moHuman employee$4,900/mo
Hire him for this
AI customer service agent
An AI customer service agent, in your tone.
James answers every customer in minutes, in your inbox and your help desk, in your tone. He fixes what he can in your own tools, and asks you before refunds and anything that matters.
A 15-minute call with our engineers. No credit card.
What he does
Every customer answered, in minutes.
Answers in minutes
Every email and chat, from what he knows about your business and its policies.
Fixes what he can
Looks up the order, resends the invoice, updates the account, in your own tools.
Asks you first
Refunds, credits and anything that matters wait for your OK.
Brings you the big ones
Upset customers and big accounts come to you first, with what he found.
How it starts
Three steps, and he is working.
- 01
A 15-minute call
With our engineers. You tell us how support works today, and you see the price.
- 02
Built in about a week
Connected to your inbox and help desk, taught your policies and tone, and tested with you.
- 03
Free for 7 days
From his first day on the job. No credit card up front.
Questions
What people ask first.
Is he a chatbot?
No. A chatbot answers from a script. James works the ticket: he reads it, looks things up in your tools, writes the answer in your tone and makes the fix, asking you first before anything that matters.
Which tools does he work in?
The ones you already use: Help Scout, Intercom, Zendesk, Gmail, Stripe, Shopify and more, through a real connection or in his own browser.
Does he say he is an AI?
Yes, if anyone asks. He writes in your business's name the way a support rep does.
Can he answer the phone too?
Yes. Hire him as your receptionist as well, and he answers calls in your business's name.
How much does he cost?
From $500 a month for each job, after 7 free days. We work out your price on the call, from what the job takes, and you see it before you pay anything.