Hotels and vacation rentals
Turnover scheduler
Lines up a cleaner for every check-out, flags tight same-day turnovers and keeps your restock list current.
Common
For hotels and vacation rentals
Check-in guide sender
Sends every guest their check-in guide 2 days before arrival: door code, Wi-Fi, parking and the way in.
- Hostaway
- Google Drive
A replay with a made-up business and made-up data, so you can see each step.
How he does it
6 steps, the same way every time, and one place where he asks you first.
- StartsEvery day at 10:00
- 1Find guests arriving in the next 2 daysHostaway
- 2Check each stay's unit, guest count and arrival timeHostaway
- 3Fill your check-in guide with that unit's code and Wi-FiGoogle Drive
- 4Ask you first before sending the check-in messagesHe asks you first
- 5Send each in Hostaway to the guest's Airbnb or Booking.comHostaway
- 6Text you who has not said when they will arrive
- What you getEvery guest gets the right code and directions 2 days out, and you know who has not given an arrival time.
This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.
More Jameses for hotels and vacation rentals
Hotels and vacation rentals
Rate and calendar checker
Checks rates and open nights on Cloudbeds, Booking.com and Airbnb each morning, and fixes only what you OK.
Hotels and vacation rentals
Damage and refund desk
Brings you each damage report and refund ask with the photos and your policy, and files only what you OK.
Hotels and vacation rentals
Guest review manager
Answers every guest review on Airbnb, Booking.com and Google in your voice, and brings you the low ones first.