Salons, spas and fitness
Failed payment chaser
Finds failed membership and package payments in Mindbody and asks each member to update their card.
Common
For salons, spas and fitness studios
Front desk inbox
Answers client emails about prices, hours, packages and policies, and hands you the tricky ones.
- Gmail
- Vagaro
- Mindbody
A replay with a made-up business and made-up data, so you can see each step.
How he does it
6 steps, the same way every time, and one place where he asks you first.
- StartsEvery hour while you're open
- 1Read new client emailsGmail
- 2Look up their bookings and packagesVagaro
- 3Draft answers from your price list and policies
- 4Ask you first before sending the repliesHe asks you first
- 5Send the replies from your GmailGmail
- 6Text you any complaint or refund ask to handle
- What you getClient emails answered in your voice from your own policies, with complaints and refund asks left to you.
This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.
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Salons, spas and fitness
Review manager
Asks every client for a Google review after their visit and answers each review in your voice.
Salons, spas and fitness
Rebook reminder
Finds clients due for their next cut, color or facial who haven't booked, and sends them a link to rebook.
Salons, spas and fitness
Instructor sub finder
When an instructor can't teach, asks who can cover and puts the sub on the class in Mindbody.