Hotels and vacation rentals
Check-in guide sender
Sends every guest their check-in guide 2 days before arrival: door code, Wi-Fi, parking and the way in.
Rare
For hotels and vacation rentals
Guest message rep
Answers guest questions in your Airbnb and Booking.com inboxes from your house manual, in your voice.
- Airbnb
- Booking.com
- Google Drive
A replay with a made-up business and made-up data, so you can see each step.
How he does it
7 steps, the same way every time, and one place where he asks you first.
- StartsEvery 30 minutes from 7 AM to 10 PM
- 1Read new guest messages in your Airbnb inboxAirbnb
- 2Read new guest messages on Booking.comBooking.com
- 3Find the answer in your house manualGoogle Drive
- 4Draft a reply to each in your voice
- 5Ask you first before sending the repliesHe asks you first
- 6Send each reply in that platform's own inboxAirbnb
- 7Text you early check-in asks and anything not in the manual
- What you getGuest questions answered from your own house manual, with special asks and anything new brought to you.
This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.
More Jameses for hotels and vacation rentals
Hotels and vacation rentals
Turnover scheduler
Lines up a cleaner for every check-out, flags tight same-day turnovers and keeps your restock list current.
Hotels and vacation rentals
Rate and calendar checker
Checks rates and open nights on Cloudbeds, Booking.com and Airbnb each morning, and fixes only what you OK.
Hotels and vacation rentals
Damage and refund desk
Brings you each damage report and refund ask with the photos and your policy, and files only what you OK.