AI front desk inbox for medical practices · James AI
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For medical practices

Front desk inbox

Answers patient texts about hours, forms and bills in Weave, and passes anything clinical to your staff.

Early access. Before James works with patient records, we sign a HIPAA business associate agreement with your practice. Book a call and we will tell you where it stands.

  • Weave
  • athenahealth
Join early access

A replay with a made-up business and made-up data, so you can see each step.

How he does it

7 steps, the same way every time, and one place where he asks you first.

  1. StartsEvery 30 minutes while you're open
  2. 1Read new patient texts in WeaveWeave
  3. 2Pass anything about symptoms or care to clinical staffathenahealth
  4. 3Look up visits and balances for the restathenahealth
  5. 4Draft answers from your office policies
  6. 5Ask you first before sending the repliesHe asks you first
  7. 6Send the replies through WeaveWeave
  8. 7Text you anything upset or out of the ordinary
  9. What you getFront desk questions answered in your words, and every clinical question handed straight to your clinical staff.

This is how he starts. On your call, our engineer shapes every step around how you work: your tools, your rules, your words.

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