Wholesale inquiry rep
Answers stores that ask about wholesale with your line sheet and terms, and follows up until they decide.
E-commerce
Online stores and direct-to-consumer brands. 9 Jameses to pick from, each set up in your own tools by our engineers, with you.
Answers stores that ask about wholesale with your line sheet and terms, and follows up until they decide.
Answers order status and product questions in Gorgias from Shopify and ShipStation, in your voice.
Builds the evidence for each Shopify chargeback from the order, tracking and messages, for your OK.
Makes sure every buyer gets your review request, with no discount for it, and answers new reviews.
Writes your weekly Klaviyo email from new, restocked and sale items, and schedules it with your OK.
Checks your Meta ads every morning against the budget you set and asks before changing anything.
Gathers applicants for your peak season packing and support roles and sets up the people you hire.
Watches stock in Shopify, drafts purchase orders to your suppliers and sends them once you say yes.
Handles return requests by your policy, from label to refund, and asks you before any money goes back.
Describe the job in your own words. Our engineers work out how he would do it, and you see the price before you hire him.
Each card is how he starts. On your call, our engineers shape every step around how you work: your tools, your rules, your words. Then he is yours.
He keeps a memory of your business: your customers, your prices, your tone. Ask him anything on iMessage or the web, and he handles the small things in between.